Guangzhou Nansha Tianmei Agricultural Technology Development Co., Ltd. ("Tianmei", "we", or "us") operates tianmeiagri.com. The website introduces Tianmei's Nansha circular agriculture base, current products, and business sourcing channels. This policy explains how we handle information connected with website visits and business inquiries.
Scope note: This policy does not replace a signed purchase contract, confidentiality agreement, or task-specific data processing arrangement. Agreed procurement, testing, delivery, and settlement documents govern those activities.
1. Scope
This policy applies when you browse public pages, review products or official updates, manage analytics preferences, or contact Tianmei by email, WhatsApp, WeChat, or another agreed business channel.
2. Information We Process
2.1 Website Access and Analytics
Our servers and first-party analytics may process:
- Visit time, page path, landing page, referrer, and source channel
- UTM source, browser language, time zone, viewport, device, and browser category
- Approximate country, region, or Chinese province inferred from IP information
- Hashed visitor, session, IP, and browser identifiers
- Scroll progress, active dwell, link clicks, page exits, and other tagged interaction events after analytics consent
These identifiers support browser traffic, session, and page-performance analysis and do not contain a contact name or contact details. Because a hashed identifier can remain linkable, we do not describe it as absolutely anonymous.
2.2 Business and Sourcing Inquiries
Information you choose to provide may include:
- Contact name, company, role, or department
- Email, telephone number, WhatsApp, WeChat, or other contact details
- Product, specification, expected volume, destination, and sourcing schedule
- Testing documents, packing, logistics, or site-visit requirements
- Other business context included in your message
2.3 Information Not Intended for Public Channels
This is a B2B website. Unless required for a lawful and formally arranged purpose, do not send identity documents, payment-card data, precise location, biometric or health information, trade secrets, or unauthorized test documents through public contact channels.
3. Why We Use Information
- Respond to sourcing, specification, delivery, testing, and partnership inquiries
- Review business requirements and arrange follow-up communication or site visits
- Measure website visits and improve public content and website experience
- Protect website security and diagnose abnormal access or technical problems
- Meet applicable legal, contract-management, and recordkeeping needs
We do not sell personal information or use sourcing inquiries for promotion unrelated to Tianmei's business.
4. Service Providers and Sharing
Where necessary, we may use providers for:
- Website hosting, network, security, database, and log operations
- Email, WhatsApp, WeChat, and other business communication
- Task-specific content, translation, image, or technical support
Information is shared only for a defined task and within a necessary scope. We do not submit visitor personal information or unpublished sourcing material to content tools merely because we use those tools. A cross-border transfer of personal information will be assessed and handled under applicable requirements.
5. Browser Storage and First-Party Analytics
The website uses browser storage for your analytics preference, a first-party visitor token, and a session token. The visitor token remains until you clear site data or the analytics version changes. The session token is renewed after 30 minutes without activity. The session landing page and initial referrer are stored for the browser session.
A basic pageview is sent for pageview and browser-visitor measurement whether you select "Basic stats" or "Accept all". Scroll progress, active dwell, link clicks, page exits, and other tagged interaction events are sent only after "Accept all". On the server, the visitor token is stably hashed; session, IP, and browser information use daily changing salts. IP information may also support approximate regional analysis.
You can change your choice through "Cookie Settings" in the footer. Clearing this site's browser data removes local preferences and tokens. Contact us if you wish to make a request about server-side records.
6. Retention
- Raw access and security records are kept until aggregation, security review, or necessary audit is complete, then deleted or de-identified
- Aggregated statistics may be retained for trend and page-performance analysis without the same need to identify a single visit
- Business inquiry records are kept until communication ends or applicable legal, contract, and dispute-handling periods expire
Retention is determined by whether the purpose is complete, record integrity, security needs, and applicable law. When the purpose is complete, the applicable period expires, consent is withdrawn, or continued processing is no longer necessary, we delete, de-identify, or stop processing as required.
7. Your Choices and Rights
- Ask to access, copy, correct, or complete relevant personal information
- Ask for deletion or restriction where applicable
- Withdraw analytics consent and change browser-storage preferences
- Request an explanation or raise a concern about our processing rules
We may verify your identity, company relationship, and request scope to prevent information from being disclosed to the wrong person.
8. Security
We use reasonable measures such as HTTPS transport, access control, log monitoring, backups, and security review. Internet transmission still carries inherent risk; confirm a suitable method with the team before sending confidential material.
9. Children
The website is intended for business users and is not directed to children under 14. If children's personal information is submitted by mistake, we will review and handle it as required.
10. Policy Updates
We may update this policy to reflect website functions, actual processing, or applicable requirements. If revised, the revision date will be shown on this page, and material changes will be explained in a manner appropriate to their impact.
11. Contact Us
- Email: info@tianmeiagri.com
- WhatsApp: +1 647 866 1277
- Operator location: Nansha District, Guangzhou, Guangdong Province, China
- Working hours: weekdays 09:00–18:00 Beijing Time (UTC+8)